Trouble Logging In?
If you can't access the app or login to your HQ Dashboard, try these simple fixes.
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If you can't access the app or login to your HQ Dashboard, try these simple fixes.
Last updated
Was this helpful?
FieldEdge has several logins depending on if you are logging into the Dashboard or the mobile app, and if you are logging in as an Accountless user or not.
If you are a field user, see this guide or if you are running into a specific error, continue reading:
Your slug is the first part of the URL when you are using the NationBuilder Dashboard, eg. ("mycampaign" is the slug in this case).
If you were sent an email from FieldEdge, it should have listed your campaign/organisation's slug.
You may have been sent an invite from NationBuilder to activate your account. Before logging into FieldEdge, you will need to click the link in that email and set your password. Once this is done, you can use that password, along with your email address, to login to FieldEdge.
If you were never sent an invite from NationBuilder, don't know your slug or password, please touch base with your campaign/organisation. In most cases, we do not have this information.
If you received an invite to help manage a campaign using FieldEdge, you will need to accept your invite from FieldEdge. If you do not already have a FieldEdge account, you will be asked to create one. This login can be used across multiple campaigns and nations.
Ensure you are using the email address and password you signed up with. This is not your NationBuilder login details.
If you need to reset your password, please reach out to support.
If you are seeing an error not listed above, please reach out with your email address and nation slug and we'll get you sorted right away.
If you received an invite to download FieldEdge via SMS, there is no action required to accept the invite. Simply login as explained here:
The NB account you are signing in with does not have permission to use third-party apps (this includes FieldEdge). Contact the person who added you to the nation and advise them to enable "API > sign into apps" on your associated permission set. Learn more about .
You may have not signed up for an account on our website or your account is not connected your nation correctly. If you have not signed up for an account, please do so at .
Visit your nation's login page from your phone using your preferred browser. You login page can be found at – if it loads, move on to the next step. If it doesn't, NatioBuilder may be having connection issues.
Check your
Firstly, be sure you are logging in at .