Performance

The Campaign Performance page provides a real-time overview of canvassing activity and voter engagement metrics across your campaign. It helps HQ teams monitor effectiveness, identify trends, and assess team member productivity in the field.

Filter by Activity Type or Date Range

Use the dropdowns and date selector to refine the performance view:

  • Activity Type Filter: Choose between All Activity, Canvassing, or Phone Banking.

  • Date Range Selector: Adjust the time period you wish to analyze.

Overview Metrics

At the top of the page, you’ll find high-level stats for the selected campaign period:

What do these stats mean?

Tile
Description

Team Members in the Field

Number of distinct canvassers who logged any contact in the selected period. Includes all user types including Accountless.

Contacts Made

Total number of contacts Completed during the period. If your field users Complete multiple people per household, each will be included in this stat.

Avg. Support Level

The mean support level (1 = strong support … 5 = strong oppose) from contacts where the support level was captured.

Confirmed Support Level

Count of contacts that recorded a support level (1‑5) — useful to measure quality of engagement. Support Level is not a required field.

Contacts Made By Support Level

This section breaks down contact data by support level, which helps you understand voter sentiment.

Contacts Made by Outcome

This section categorizes each contact by result (what happened during the interaction):

Contact Status
Description

Answered

The voter answered and was spoken to

Meaningful Interaction

A quality conversation was recorded

Lit Drop / Left Message

Left campaign materials or voicemail

No Answer

Attempted contact but no response

Inaccessible

Could not access the address (e.g. gate, building)

Bad Info

Wrong address or incorrect data

Refused

Contact declined to talk

Not Interested

Expressed disinterest in the campaign

Other

Unspecified outcome

Not Captured

No outcome recorded

The dropdown in the top right of this section allows you calculate the stats by People or unique Households.

Contacts Made by Day

This time-series graph visualizes the number of contacts made each day, helping you identify peak outreach times or gaps in field activity.

Canvasser Performance

Contacts Made by Canvasser

Displays the number of contacts each canvasser has logged during the selected period. Use the dropdown to toggle between top performers or bottom performers.

Average Support Level by Canvasser

Calculates each canvasser’s average support level across their contacts — useful for understanding impact and quality of engagement.

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