# Performance
The Campaign Performance page provides a real-time overview of canvassing activity and voter engagement metrics across your campaign. It helps HQ teams monitor effectiveness, identify trends, and assess team member productivity in the field.
## Stream
The Stream provides a real-time feed of individual field activity as it happens. Use it to monitor your team's progress during active canvassing or phone banking sessions.
### What Appears in the Stream
Each activity card in the Stream shows:
* **Contact method** — door knock, phone, or message icon
* **Household address** — the address that was contacted
* **Performed by** — which team member logged the activity
* **Contact status** — the outcome of the interaction (e.g., Answered, No Answer)
* **Support level** — if captured during the interaction
* **Time** — when the activity occurred (relative, with full timestamp on hover)
* **Location distance** — a color-coded badge showing the distance between where the canvasser was and the household location. See [User Location Tracking](/guide-to-canvassing-and-calls/reporting/user-location-tracking.md) for details on distance warnings.
Tap any activity card to open a detail sheet with the full household address, GPS coordinates (linked to Google Maps), and distance breakdown.
### Filtering the Stream
Use the filters at the top of the Stream to narrow results:
* **Activity type** — All Activity, Canvass, or Call Time
* **Field user** — show activity from a specific team member
* **Contact status** — filter by outcome (e.g., only show Answered contacts)
* **List** — filter by a specific walk or call list
* **Date range** — select a time period (defaults to last 30 days)
* **Warnings only** — toggle to show only activities with location distance warnings
{% hint style="info" %}
The Stream is useful for real-time oversight during active field operations. For aggregated reporting and charts, use the Reports view below.
{% endhint %}
{% hint style="info" %}
If a user type doesn't appear in the Stream, check the "Send Field Activity to HQ" toggle in [App Customization](/product-tour-or-hq/app-customization.md) — it can be disabled per user type.
{% endhint %}
## Reports
The Reports view provides aggregated metrics and charts to analyze your campaign's field performance over time.
### Filter by Activity Type or Date Range
Use the dropdowns and date selector to refine the performance view:
* **Activity Type Filter:** Choose between *All Activity, Canvassing,* or *Phone Banking*.
* **Date Range Selector:** Adjust the time period you wish to analyze.
### Overview Metrics
At the top of the page, you’ll find high-level stats for the selected campaign period:
#### What do these stats mean?
| Tile | Description |
| ----------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Team Members in the Field** | Number of distinct canvassers who logged any contact in the selected period. Includes all user types including Accountless. |
| **Contacts Made** | Total number of contacts Completed during the period. If your field users Complete multiple people per household, each will be included in this stat. |
| **Avg. Support Level** | The mean support level (1 = strong support … 5 = strong oppose) from contacts where the support level was captured. |
| **Confirmed Support Level** | Count of contacts that recorded a support level (1‑5) — useful to measure quality of engagement. Support Level is not a required field. |
| | |
### Contacts Made By Support Level
This section breaks down contact data by support level, which helps you understand voter sentiment.
### Contacts Made by Outcome
This section categorizes each contact by result (what happened during the interaction):
| Contact Status | Description |
| ----------------------- | -------------------------------------------------- |
| Answered | The voter answered and was spoken to |
| Meaningful Interaction | A quality conversation was recorded |
| Lit Drop / Left Message | Left campaign materials or voicemail |
| No Answer | Attempted contact but no response |
| Inaccessible | Could not access the address (e.g. gate, building) |
| Bad Info | Wrong address or incorrect data |
| Refused | Contact declined to talk |
| Not Interested | Expressed disinterest in the campaign |
| Other | Unspecified outcome |
| Not Captured | No outcome recorded |
The dropdown in the top right of this section allows you calculate the stats by People or unique Households.
{% hint style="info" %}
Which contact statuses are available to field users (and therefore which appear here) is configured in [App Customization](/product-tour-or-hq/app-customization.md).
{% endhint %}
### Contacts Made by Day
This time-series graph visualizes the number of contacts made each day, helping you identify peak outreach times or gaps in field activity.
### Canvasser Performance
#### Contacts Made by Canvasser
Displays the number of contacts each canvasser has logged during the selected period. Use the dropdown to toggle between top performers or bottom performers.
#### Average Support Level by Canvasser
Calculates each canvasser’s average support level across their contacts — useful for understanding impact and quality of engagement.
### Need a different report?
Request a new report by emailing us at: .
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