π§βπ€βπ§Team Setup
Learn how to get your team up and running with FieldEdge
Due to the limitations that our tight integration with NationBuilder imposes, understanding how teams work and how FE + NB can be customized to suit your needs, can be a little tricky. We do our best to demystify it as much as possible.
FieldEdge is designed to work exclusively with NationBuilder and heavily relies on its native login system to allow direct data sync between your nation and your teams' devices. This means each person on your FieldEdge Team will require a NationBuilder login with control panel access or be set up as an Accounteless user.
FieldEdge users can fall into 3 different buckets. Each type comes with unique functionality and is suitable for different roles in your campaign.
Each user type can have a separate App Customization experience.
Accountless login is not available on all plans
Users Types
We recommend reviewing the 3 user types below to understand which best fits your needs:
Deciding which User Type is right for each of your user types
... | Accountless | NationBuilder: Default | NationBuilder: Field Manager |
---|---|---|---|
For users without a NationBuilder account | For users with a NationBuilder login who donβt need access to the FieldEdge HQ Dashboard | For users who need access to the FieldEdge HQ Dashboard and optionally the mobile app | |
Best suited to | Transient Volunteers | Trusted Volunteers & Staff | Managers & Candidates |
Benefits | β Login without a NB account β no need to invite, create password, etc. β Easily add people to your campaign from a mobile device (in the field). β Restricted access by default. β Easy to manage list assignment. β A lists can easily be assigned to more than one person at a time. | β Reuse existing NationBuilder login. β Assign lists in NB as you create them. | Same as Default. |
Trade-offs & Considerations | β All Activity in NationBuilder will be logged/shown as from the master account you used to connect to FiedEdge. β FieldEdge reports will show individual user data. πΆ Can't access Mobile CRM and open full profiles β In some rare cases, a nation can disconnect from FieldEdge, breaking Accountless login until it is reconnected manually by a Field Manager. | πΆ Requires a NationBuilder account in your nation. Some customers choose to pre-create logins for transient volunteers. β Hard to add people from a mobile device (in the field). β Has to be invited via email using NB and has accept the invite by creating a password β A lists can only be assigned to multiple people using Groups or Permission sets | Same as Default. |
Adding Users
Default User
Ensure your Permission Sets are compatible with FieldEdge.
If you haven't done so already, invite your users to NationBuilder.
Optionally, you can send them an SMS with the mobile app download link, from the HQ Dashboard.
Campaign Manager
To upgrade someone from a Default User to a Campaign Manager (thereby granting them access to FieldEdge HQ Dashboard, and providing them with any Campaign Manager-specific customization in the mobile app):
Ensure your Permission Sets are compatible with FieldEdge. The Admin permission set is compatible by default. Other permissions will need to be customized.
Send them an invite via the FieldEdge HQ Dashboard Optionally, you can send them an SMS with the mobile app download link at the same time.
Note that Campaign Managers can be invited and log in to the FieldEdge HQ Dashboard using only their email address (NB account not required) β this can be useful for giving finance teams access to download invoices.
Accountless User^
Add the user as an Accountless user, using their mobile phone number via the FieldEdge HQ Dashboard
^Not available on all plans
For further information, see:
Team ManagementPermission SetsApp CustomizationIf you would like more help with determining the right method for your security needs, please reach out to our friendly support team.
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