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Team Setup

Learn how to get your team up and running with FieldEdge
Due to the limitations that our tight integration with NationBuilder imposes, understanding how teams work and how FE + NB can be customized to suit your needs, can be a little tricky. We do our best to demystify it as much as possible.
FieldEdge is designed to work exclusively with NationBuilder and heavily relies on its native login system to allow direct data sync between your nation and your teams' devices. This means each person on your FieldEdge Team will require a NationBuilder login with control panel access or be set up as an Accounteless user.
FieldEdge users can fall into 3 different buckets. Each type comes with unique functionality and is suitable for different roles in your campaign.
Each user type can have a separate App Customization experience.
Accountless login is not available on all plans

Users Types

We recommend reviewing the 3 user types below to understand which best fits your needs:
Default (NationBuilder)
For users with a NationBuilder login who don’t need access to the FieldEdge HQ Dashboard
  • Anyone with a login to your Nation (and permission set that meets our minimum requirements) can log in to FieldEdge and will be considered a Default User.
  • Their access to Contacts will be influenced by their NationBuilder permission set.
  • Does not need to be added or invited outside of NationBuilder.
  • Lists are assigned in NationBuilder – restricting access can be nuanced and cumbersome.
  • The same list cannot be assigned to multiple users simultaneously.
Campaign Manager
For users who need access to the FieldEdge HQ Dashboard and optionally the mobile app with their NationBuilder login
  • To login to the mobile app: requires a NationBuilder login with a permission set that meets our minimum requirements (the Admin permission set meets these requirements by default) to log in to the mobile app.
  • Needs to be invited by another Campaign Manager.
  • Best for regular, trusted staff with the Admin permission set in NationBuilder
Accountless
For users without a NationBuilder account
  • User will sign in with their mobile number.
  • Needs to be added by a Campaign Manager in FieldEdge HQ Dashboard.
  • Best for volunteers who should have a heavily filtered experience.
  • Lists are assigned via NB Dashboard.
  • The same list can be assigned to multiple users simultaneously.
  • Not available on all plans.

Deciding which User Type is right for each of your user types

...
Accountless
NationBuilder: Default
NationBuilder: Field Manager
For users without a NationBuilder account
For users with a NationBuilder login who don’t need access to the FieldEdge HQ Dashboard
For users who need access to the FieldEdge HQ Dashboard and optionally the mobile app
Best suited to
Transient Volunteers
Trusted Volunteers & Staff
Managers & Candidates
Benefits
✅ Login without a NB account – no need to invite, create password, etc. ✅ Easily add people to your campaign from a mobile device (in the field). ✅ Restricted access by default. ✅ Easy to manage list assignment. ✅ A lists can easily be assigned to more than one person at a time.
✅ Reuse existing NationBuilder login. ✅ Assign lists in NB as you create them.
Same as Default.
Trade-offs & Considerations
❌ All Activity in NationBuilder will be logged/shown as from the master account you used to connect to FiedEdge. ✅ FieldEdge reports will show individual user data. 🔶 Can't access Mobile CRM and open full profiles ❌ In some rare cases, a nation can disconnect from FieldEdge, breaking Accountless login until it is reconnected manually by a Field Manager.
🔶 Requires a NationBuilder account in your nation. Some customers choose to pre-create logins for transient volunteers. ❌ Hard to add people from a mobile device (in the field). ❌ Has to be invited via email using NB and has accept the invite by creating a password ❌ A lists can only be assigned to multiple people using Groups or Permission sets
Same as Default.

Adding Users

Default User

  1. 1.
    Ensure your Permission Sets are compatible with FieldEdge.
  2. 2.
    If you haven't done so already, invite your users to NationBuilder.
  3. 3.
    Optionally, you can send them an SMS with the mobile app download link, from the HQ Dashboard.

Campaign Manager

To upgrade someone from a Default User to a Campaign Manager (thereby granting them access to FieldEdge HQ Dashboard, and providing them with any Campaign Manager-specific customization in the mobile app):
  1. 1.
    Ensure your Permission Sets are compatible with FieldEdge. The Admin permission set is compatible by default. Other permissions will need to be customized.
  2. 2.
    Send them an invite via the FieldEdge HQ Dashboard Optionally, you can send them an SMS with the mobile app download link at the same time.
Note that Campaign Managers can be invited and log in to the FieldEdge HQ Dashboard using only their email address (NB account not required) – this can be useful for giving finance teams access to download invoices.

Accountless User^

  1. 1.
    Add the user as an Accountless user, using their mobile phone number via the FieldEdge HQ Dashboard
^Not available on all plans
For further information, see:
If you would like more help with determining the right method for your security needs, please reach out to our friendly support team.