Ensuring FieldEdge Access to GPS Location on Your Device

Directions not working or stuck on waiting for location? Try these setting

If you're experiencing issues with FieldEdge, such as directions not working or the app being stuck on "waiting for location," it's likely that the app does not have the necessary access to your device's GPS location. This guide will help you enable GPS location for FieldEdge on both iPhone and various popular Android versions, ensuring the app functions correctly.

For iPhone Users

1. Open Settings: Tap on the 'Settings' app on your iPhone.

2. Navigate to Location Services: Go to Privacy > Location Services. Here, you manage location settings for your apps.

3. Find FieldEdge: Scroll through the list of apps until you find FieldEdge.

4. Adjust Location Access: Tap on FieldEdge, and under “Allow Location Access,” select While Using the App. This setting allows FieldEdge to use your location information when you're actively using the app.

5. Confirm Settings: With this selection, FieldEdge will have access to your GPS location whenever you use the app, ensuring proper functionality.

For Android Users

Android 10 and Newer:

1. Open Settings: Tap on the 'Settings' icon.

2. Access Location: Go to Privacy > Permission Manager > Location.

3. Find FieldEdge: Scroll through the list of apps and select FieldEdge.

4. Set Location Access: Choose Allow all the time or Allow only while using the app based on your preference.

Android 9 (Pie):

1. Open Settings: Tap on the 'Settings' icon.

2. Go to Apps & Notifications: Select Apps & Notifications.

3. Select FieldEdge: Find and tap on FieldEdge.

4. Manage Permissions: Tap on Permissions, then Location.

5. Enable Location Services: If Location is off, turn it on.

Android 8 (Oreo) and Earlier:

1. Open Settings: Tap on the 'Settings' icon.

2. Go to Apps: Scroll down and select Apps or Application Manager.

3. Select FieldEdge: Find FieldEdge in the list.

4. Access App Info: Tap on FieldEdge, then go to Permissions.

5. Toggle Location On: If Location is off, switch it to on.

Conclusion

By ensuring FieldEdge has access to your device's GPS location, you can resolve issues like directions not working or the app being stuck on waiting for location. If you continue to experience problems after following these steps, please contact FieldEdge Support for further assistance.