> For the complete documentation index, see [llms.txt](https://guides.fieldedgeapp.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.fieldedgeapp.com/product-tour-or-mobile-app/call-time.md).

# Call Time

Call Time lets you work through a list of contacts, make phone calls, log outcomes, and take surveys — all from within the FieldEdge app.

{% hint style="info" %}
Before you can start calling, you'll need a call list set up in NationBuilder and assigned to your account. See the [Call Time Overview](/guide-to-canvassing-and-calls/call-time-overview.md) for setup instructions.
{% endhint %}

{% hint style="info" %}
The Call Time menu can be turned on or off per user type in [App Customization](/product-tour-or-hq/app-customization.md).
{% endhint %}

## Starting a call session

When you tap **Call Time** from the bottom navigation bar, you see a list of your active call sessions. If you haven't started any, the screen shows an empty state with a button to start your first session.

Tap the **+** button to start a new call session. You'll be prompted to pick from the call lists assigned to you.

## Call list preview

After selecting a list, the preview screen appears. It shows the total number of contacts on the list and a list view of everyone on it, with search and filter controls.

* Search and filter the list to focus on a subset
* Tap **Start Calling** to begin the session

## Calling interface

The calling interface walks you through one contact at a time. For each person, you see:

* **Name and address**
* **Phone numbers** — tap to dial directly using your device's phone app
* **Tags and flags** — including Do Not Call indicators
* **Survey questions** — if a survey is attached to the call session, the questions appear inline
* **Notes** — record notes about the call
* **Last contact** — the most recent recorded interaction with this contact

### Logging an outcome

After the call, choose a **contact status** to log the outcome — Answered, No Answer, Refused, Not Interested, Left Message, and so on. Available statuses are configured in [App Customization](/product-tour-or-hq/app-customization.md).

Optionally set a [support level](/product-tour-or-mobile-app/canvass/support-levels.md) before completing.

### Completing and skipping

* **Complete** — log the outcome and move to the next contact
* **Skip** — move past the contact without logging an outcome (you can revisit them later in the session)

## Additional Actions

A floating Actions button opens the full Actions menu — add notes, manage tags, take surveys, set priority, and more.

{% content-ref url="/pages/JwbkE6rhnd5zG4pmDXqB" %}
[Actions](/product-tour-or-mobile-app/actions.md)
{% endcontent-ref %}

## Opening the full profile

If your user type has **Allow users to access full profiles via canvass/call list** enabled in [App Customization](/product-tour-or-hq/app-customization.md), you can tap into the full [Contact Profile](/product-tour-or-mobile-app/people/profile.md) from the calling interface.

{% content-ref url="/pages/obiIaMaqepJgSbNC9JUV" %}
[Call Time Overview](/guide-to-canvassing-and-calls/call-time-overview.md)
{% endcontent-ref %}