> For the complete documentation index, see [llms.txt](https://guides.fieldedgeapp.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.fieldedgeapp.com/everything-else/other-guides/error-message-you-do-not-have-permission-to-use-this-app.md).

# Error message: You do not have permission to use this app

<figure><img src="https://downloads.intercomcdn.com/i/o/156367685/229fc59882a7dabec7c9d1a6/signal-2019-10-16-100615.png" alt="" width="375"><figcaption></figcaption></figure>

### Introduction

Are you encountering the "You do not have permission to use this app" error message in FieldEdge? This common issue typically arises when your account lacks the necessary permissions. Don't worry, though – resolving this is usually straightforward with the help of your NationBuilder account's Admin.

{% embed url="<https://www.loom.com/share/e94ac0d69e3b4f7497b0f2fc11a196af>" %}

### Adjusting Permissions

An Admin of your NationBuilder account will need to follow these steps:

1. **Go to Settings**: Click on `Settings` in the main menu of NationBuilder.
2. **Select Nation Defaults**: Within Settings, find and select `Nation Defaults`.
3. **Edit Permission Sets**: Navigate to `Permission Sets` and edit the relevant set.
4. **Enable Key Permissions**:
   * Ensure the `API` option is checked.
   * Activate the "Sign into apps" permission.
   * Leave other permissions unchanged unless otherwise needed.

By enabling these permissions, your account should be all set to access and use FieldEdge effectively.

### Further Information

For a more comprehensive understanding and additional details, please refer to our [FieldEdge/NB Permissions guide](/team-setup/permission-sets.md). This resource offers an in-depth look at managing permissions within the FieldEdge and NationBuilder.

If you are receivin