Resetting Your Password in FieldEdge
Last updated
Was this helpful?
Last updated
Was this helpful?
Was this helpful?
How you reset your password depends on where and how you're logging in. Follow the steps below based on your login method.
Open the FieldEdge mobile app (or a browser on your phone or computer)
Enter your NationBuilder slug (e.g. yourcampaign.nationbuilder.com
) and tap Next.
Tap Log in with NationBuilder Account.
On the NationBuilder login page, click Forgot your password?
Enter your email address.
NationBuilder will send you a password reset link via email.
Click the link and follow the steps to set a new password.
Return to the FieldEdge app and log in with your new credentials.
π‘ Your NationBuilder password is managed securely by NationBuilder. FieldEdge does not store or manage this password directly.
On the FieldEdge mobile app, select Accountless Login.
Enter your mobile phone number, then tap Next.
You'll receive a one-time code via SMS.
Enter the code in the app to log in.
β No password is needed, so no reset is required.
π If you're not receiving the code, check with your campaign administrator to confirm your number is linked to a valid user.
FieldEdge Dashboard uses magic link authentication, so you donβt need a password to log in although you can optionally login with a password if you have previously set one.
Enter your email address.
You'll receive a magic link via email.
Click the link to log in β no password required!
On the login screen, click Forgot your password?
Enter your email address.
Youβll receive a password reset link.
Follow the instructions to set a new password (useful if you want an alternative to the magic link).
π Setting a password is optional β but if you'd like to use one, you can reset it anytime.
If you're logging into your NationBuilder control panel:
Go to your NationBuilder control panel in a browser (e.g. yourcampaign.nationbuilder.com/admin
).
Click Forgot your password? on the login screen.
Enter your email address.
Check your inbox for the reset link from NationBuilder.
Follow the instructions to set a new password.
π§© NationBuilder handles this login directly β FieldEdge respects the permissions and credentials set in NationBuilder.
FieldEdge Mobile App (NationBuilder)
Email + Password
Yes
Use Forgot your password? on NationBuilder login
FieldEdge Mobile App (Accountless)
SMS Code (no password)
No
No password; login via SMS
FieldEdge HQ Dashboard
Magic Link / Password
Optional
Use Forgot your password? link on the login page to set one
NationBuilder Site (Desktop)
Email + Password
Yes
Use Forgot your password? on your NationBuilder login page
If you're not sure how your account is configured or are having trouble logging in, reach out to your campaign manager or contact FieldEdge Support for assistance.