# Resetting Your Password in FieldEdge

How you reset your password depends on **where and how you're logging in**. Follow the steps below based on your login method.

***

### FieldEdge Mobile App

#### Logging in with a **NationBuilder Account**

1. Open the **FieldEdge mobile app** (or a browser on your phone or computer)
2. Enter your **NationBuilder slug** (e.g. `yourcampaign.nationbuilder.com`) and tap **Next**.
3. Tap **Log in with NationBuilder Account**.
4. On the NationBuilder login page, click **Forgot your password?**
5. Enter your email address.
6. NationBuilder will send you a password reset link via email.
7. Click the link and follow the steps to set a new password.
8. Return to the FieldEdge app and log in with your new credentials.

> 💡 Your NationBuilder password is managed securely by NationBuilder. FieldEdge does not store or manage this password directly.

***

#### Logging in with **Accountless Login (SMS-based)**

1. On the FieldEdge mobile app, select **Accountless Login**.
2. Enter your **mobile phone number**, then tap **Next**.
3. You'll receive a one-time code via SMS.
4. Enter the code in the app to log in.

✅ **No password is needed**, so no reset is required.

> 🛠 If you're not receiving the code, check with your campaign administrator to confirm your number is linked to a valid user.

***

### FieldEdge HQ Dashboard

FieldEdge Dashboard uses **magic link authentication**, so you don’t need a password to log in although you can optionally login with a password if you have previously set one.

#### To log in:

1. Go to <https://dashboard.fieldedgeapp.com>.
2. Enter your email address.
3. You'll receive a **magic link** via email.
4. Click the link to log in — no password required!

#### To set or reset your password (optional):

1. On the login screen, click **Forgot your password?**
2. Enter your email address.
3. You’ll receive a password reset link.
4. Follow the instructions to set a new password (useful if you want an alternative to the magic link).

> 🔐 Setting a password is optional — but if you'd like to use one, you can reset it anytime.

***

### NationBuilder Control Panel

If you're logging into your NationBuilder control panel:

1. Go to your NationBuilder control panel in a browser (e.g. `yourcampaign.nationbuilder.com/admin`).
2. Click **Forgot your password?** on the login screen.
3. Enter your email address.
4. Check your inbox for the reset link from NationBuilder.
5. Follow the instructions to set a new password.

> 🧩 NationBuilder handles this login directly — FieldEdge respects the permissions and credentials set in NationBuilder.

***

### Summary Table

| Where You're Logging In                  | Login Method           | Password Required | How to Reset                                                    |
| ---------------------------------------- | ---------------------- | ----------------- | --------------------------------------------------------------- |
| FieldEdge Mobile App (**NationBuilder**) | Email + Password       | Yes               | Use **Forgot your password?** on NationBuilder login            |
| FieldEdge Mobile App **(Accountless**)   | SMS Code (no password) | No                | No password; login via SMS                                      |
| FieldEdge HQ Dashboard                   | Magic Link / Password  | Optional          | Use **Forgot your password?** link on the login page to set one |
| NationBuilder Site (Desktop)             | Email + Password       | Yes               | Use **Forgot your password?** on your NationBuilder login page  |

***

### ❓ Still Need Help?

If you're not sure how your account is configured or are having trouble logging in, reach out to your **campaign manager** or contact **FieldEdge Support** for assistance.


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