# Support Levels

Support levels are a key metric for campaigns to gauge voter sentiment. FieldEdge uses NationBuilder's support level scale, letting you record a contact's level of support during canvass walks and call time sessions.

## The Support Level Scale

| Level | Meaning        |
| ----- | -------------- |
| **1** | Strong support |
| **2** | Lean support   |
| **3** | Undecided      |
| **4** | Lean oppose    |
| **5** | Strong oppose  |

## Setting a Support Level During Canvass

When completing a contact during a canvass walk or call time session:

1. After selecting the contact status (e.g., Answered), you'll be prompted to set a support level
2. Tap the appropriate level (1–5)
3. The support level is saved and synced to NationBuilder

{% hint style="info" %}
Support level is not a required field. If you don't have enough information to gauge support, you can skip it and move on.
{% endhint %}

## Viewing Support Levels

Support levels are visible on a contact's profile under the **Support** tab. They also appear in the [Performance](/product-tour-or-hq/performance.md) reports, where you can see average support levels and breakdowns by canvasser.

{% content-ref url="/pages/b7IqJVw08zuYz2WqP8HZ" %}
[Capturing Voter ID/Sentiment/Support Level](/guide-to-canvassing-and-calls/extended-workflows/capturing-voter-id-sentiment-support-level.md)
{% endcontent-ref %}

{% content-ref url="/pages/81skv3NJj2yndoj1ERkb" %}
[Performance](/product-tour-or-hq/performance.md)
{% endcontent-ref %}


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