# Statuses

As you canvass, every household tracks its own status — what's been done and what happened. Statuses appear in both [Map View](/product-tour-or-mobile-app/canvass/map-view.md) and [List View](/product-tour-or-mobile-app/canvass/list-view.md) so you can see at a glance where you are in your walk.

## The statuses

| Status            | What it means                                                                       |
| ----------------- | ----------------------------------------------------------------------------------- |
| Not Yet Canvassed | You haven't visited the household yet                                               |
| Completed         | All residents got an outcome — no special status applies                            |
| Left Message      | At least one person was marked Left Message                                         |
| No Answer         | All residents were marked No Answer or skipped                                      |
| Blocked           | All residents were marked Bad Info, Inaccessible, Refused, Not Interested, or Other |
| Skipped           | All residents were skipped                                                          |

The status reflects the *household* as a whole. It rolls up the individual outcomes you record for each resident — so a household won't move out of Not Yet Canvassed until you've completed (or skipped) every resident inside.

{% hint style="info" %}
The contact statuses available to canvassers (which roll up into household statuses) are configured in [App Customization](/product-tour-or-hq/app-customization.md) → Contact Statuses.
{% endhint %}

## How statuses appear

### In Map View

Each household is a pin on the map. The pin's icon and color reflect the status — single houses and apartments have their own Not Yet Canvassed icons so you can spot apartments before visiting, while post-canvass status pins look the same regardless of property type.

{% content-ref url="/pages/7bigUMVoTZ3ykS2pT8m5" %}
[Map View](/product-tour-or-mobile-app/canvass/map-view.md)
{% endcontent-ref %}

### In List View

Each row in the list shows a status indicator next to the address.

{% content-ref url="/pages/ZocJWMwdS0xT84v5ZA80" %}
[List View](/product-tour-or-mobile-app/canvass/list-view.md)
{% endcontent-ref %}

## Changing a status

You don't set the household status directly. It updates automatically based on the contact statuses you log for each resident. To change a household's status, open it from Map View or List View and log a new outcome for one or more residents from the [Canvass Profile](/product-tour-or-mobile-app/canvass/canvass-profile.md).


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