Statuses

How households track their canvass status during a walk

As you canvass, every household tracks its own status — what's been done and what happened. Statuses appear in both Map View and List View so you can see at a glance where you are in your walk.

The statuses

Status	What it means
Not Yet Canvassed	You haven't visited the household yet
Completed	All residents got an outcome — no special status applies
Left Message	At least one person was marked Left Message
No Answer	All residents were marked No Answer or skipped
Blocked	All residents were marked Bad Info, Inaccessible, Refused, Not Interested, or Other
Skipped	All residents were skipped

The status reflects the household as a whole. It rolls up the individual outcomes you record for each resident — so a household won't move out of Not Yet Canvassed until you've completed (or skipped) every resident inside.

The contact statuses available to canvassers (which roll up into household statuses) are configured in App Customization → Contact Statuses.

How statuses appear

In Map View

Each household is a pin on the map. The pin's icon and color reflect the status — single houses and apartments have their own Not Yet Canvassed icons so you can spot apartments before visiting, while post-canvass status pins look the same regardless of property type.

Map View

In List View

Each row in the list shows a status indicator next to the address.

List View

Changing a status

You don't set the household status directly. It updates automatically based on the contact statuses you log for each resident. To change a household's status, open it from Map View or List View and log a new outcome for one or more residents from the Canvass Profile.