> For the complete documentation index, see [llms.txt](https://guides.fieldedgeapp.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.fieldedgeapp.com/everything-else/other-guides/nation-disconnected.md).

# Nation Disconnected

In rare cases, a nation can become disconnected from FieldEdge. When this happens, a **"Nation Disconnected"** dialog will appear when trying to access the nation.

## What Causes It

The connection between FieldEdge and your NationBuilder nation has been interrupted, typically due to NationBuilder API token changes or permission issues.

## How to Resolve It

A Campaign Manager needs to reconnect the nation by re-authorizing FieldEdge with NationBuilder:

1. Go to the **Switch Nation** menu
2. Select the disconnected nation
3. Follow the authorization prompts to reconnect

If the issue persists, contact <support@fieldedgeapp.com>.

{% hint style="info" %}
Accountless users cannot resolve a disconnected nation — a Campaign Manager must reconnect it.
{% endhint %}
